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Telephone/Postal Services

Last UpdateJuly 18, 2008

International Calls

To make an international phone call from Japan, dial the access code + 010 + country code + area code + telephone number. Charges differ by telephone company.

Access Codes

NTT Communications: 0033
KDDI: 001
SoftBank Telecom: 0041
Fusion Communications: 0038
To make an operator-assisted call, just dial 0051 (KDDI).
Inquiries regarding telephone calls:
Domestic: Dial 116 (toll free)
International: KDDI: 0057, SoftBank Telecom: 0088-41, NTT Communications: 0120-560560, Fusion Communications: 0120-987-100

Major Types of International Postal Services

There are three types of international postal services: air mail, surface mail, and SAL. Each offers different rates and delivery times based on weight and destination.
In addition to these, there is a convenient international express mail service (EMS) for urgent business documents and packages, and international electronic mail (Intelpost) for sending same-day messages to major cities.

Notice of Attempted Delivery

If you are absent when a mail item requiring a signature or seal, such as a parcel or registered mail item, is delivered, the postal carrier will leave a notice of attempted delivery. To pick up the item, take the notice, along with some form of identification such as your Foreign Resident Registration Certificate or your passport, to the post office. You may also request that the item be redelivered.

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